Symptom
- Very slow performance when opening a simple story in both View and Edit modes.
- Issue began occurring after QRC4 update.
- A Chart with a Variance is present in the story.
- The performance issue does not occur if the Variance is removed from the Chart.
- Error visible in the info panel.
Environment
-
SAP Analytics Cloud (Enterprise) 2025.21.5
Reproducing the Issue
- Log in to SAP Analytics Cloud
- Access the story.
- Observe the slow performance when attempting to display the story.
Cause
The issue is currently under investigation by the development.
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
See Also
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (video)
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (blog)
- SAP Analytics Cloud - Enterprise Readiness
- 2539529 - How can I get deleted objects restored in SAP Analytics Cloud?
- SAP Cloud Trust Center - Learn more about our cloud security, trust, compliance and services.
- 2781338 - Is it possible to move their content from the Preview tenant to Production or vice versa in SAP Analytics Cloud (SAC)
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
performance degradation, sac story, view mode, edit mode, qrc4, variance chart, slow performance, info panel error , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public