SAP Knowledge Base Article - Public

3684801 - Assignment and display of Concurrent License type is not working in the new users interface after the Q4 QRC 2025 update in SAP Analytics Cloud (SAC)

Symptom

  • The following behavior occurs in SAP Analytics Cloud (SAC) in the new users interface after the Q4 QRC update:
    • No longer possible to assign the Concurrent Session license type to new or existing users. 
    • Concurrent licenses are not visible in the licenses column in the users menu.
  • Switching to the old Users Menu these problems are not reproducible.

Environment

  • SAP Analytics Cloud 2025.21.1

Reproducing the Issue

  1. Logon to SAP Analytics Cloud.
  2. Go to the users menu.
  3. Notice that
    1. the license for users with concurrent license are not displayed.
    2. concurrent license cannot be selected when editing / creating users.

Cause

The issue is caused by a defect in the product.

Resolution

This Knowledge Base Article, SAP‘s strategy, and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.
This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0