Symptom
When manual selection (selection by WO) is chosen in the RF test environment app, resources can process work orders (WOs) even if they are not assigned to their queue.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Access transaction /SCWM/RFUI
- Enter Warehouse Number, Resource and Presentation type
- Navigate to "Manual Selection"
- Select "Selection by WO"
- Enter WO
- RF resource can access the WO not belonging to a resource type.
Cause
The assumption is that manual WO entry is typically done by supervisors or in exception scenarios, not part of regular worker workflows, which are guided by queue or HU. This behavior is intentional and implemented by design to support urgent task handling via direct WO number entry.
Resolution
This behavior is intentional and implemented by design to support urgent task handling via direct WO number entry.
- Use dedicated RF menu entries for inbound or outbound processes:
- For inbound: Navigate to "03 Inbound Processes > 01 Putaway > 03 Putaway by WO".
- For outbound: Navigate to "04 Outbound Processes > 01 Picking > 04 Picking by WO".
- Utilize fast path entries (313 for inbound and 414 for outbound) for quicker navigation.
- Add a dedicated button for these processes if necessary using Screen Personas.
- Perhaps there is option to Hide the "02 Manual Selection" option.
See Also
Refer to: 3628793 - EWM RFUI: Manual Selection by WO accessing the WO not belonging to a resource type
Keywords
manual selection, WO, RF environment, queue assignments, inbound resource, SAP S/4HANA Cloud, RF-INBOUND, work order override, system-guided mode, fast path entry, dedicated RF menu, GR-AREA , KBA , SCM-EWM-RF-PCK-2CL , Picking (Public Cloud) , Problem
SAP Knowledge Base Article - Public