SAP Knowledge Base Article - Public

3684875 - After Applying changes in Pricing option of a Class the screen goes blank after 2H 2025 release

Symptom

  • The pricing option in SuccessFactors Learning is not functioning as expected.
  • When price details are entered in classes and the "Apply Changes" button is clicked, the system screen goes blank.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning Administration >Navigate to Classes and search for a specific class.
  2. Go to the Pricing tab >Update the price details.
  3. Click "Apply Changes".
  4. Confirm the price changes propagation by selecting "Yes".
  5. Observe that the screen appears blank.

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Refer to: 2814376 - Display Course Price > No Charge Option Select in Learning

Keywords

successfactors learning, pricing option, blank screen, apply changes, 2H 2025 release, scheduled offerings, learning administration, classes, pricing tab, propagation, issue investigation , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions