Symptom
While processing a Supplier Invoice in reference to a Purchase Order, you have noticed this exception: "Purchase document locked".
Environment
SAP Business ByDesign.
Reproducing the Issue
- Select the work center Supplier Invoicing.
- Invoice and Credit Memo view.
- Search, Open and View All the Supplier Invoice ABCD
- Go to Exception Tab: "Purchase document locked ".
- Therefore the document cannot be posted.
Cause
One or more items on the Supplier Invoice have a different Product Type compared to their corresponding Purchase Order items.
For example:
Line item 1 on Supplier Invoice ABCD is listed as a 'Service' type, whereas the related line item 1 on Purchase Order WXYZ is listed as a 'Material' type.
Resolution
- Select the Supplier Invoicing work center.
- Navigate to the Invoice and Credit Memo view.
- Search for, open, and view all the Supplier Invoices with the reference ABCD.
- Select the 'Items' tab and choose line item 1 (and/or other if needed).
- Under the Basic Data sub-tab, update the Product Type to either 'Material' or 'Service' as appropriate and Save.
- The exception will disappear and the Supplier Invoice status will be Ready for Posting.
Keywords
Supplier Invoice; Exception; Purchase Document Locked; Wrong Product Type , KBA , AP-SIP-SIV , Supplier Invoice , Problem
Product
SAP Business ByDesign 2508
SAP Knowledge Base Article - Public