3684902 - After 2H 2025 Rehire Cards are not behaving as expected for Rehire Verification Task - Onboarding

• Candidates created after the 2H 2025 release identified as possible rehires are appearing in both the Data Review and Employment Profile Selection category for Rehire Verification task.
• The same candidate has two cards for the one rehire verification task
• Task started before the release and then completed after the release To Do Card still appears on the home page and when clicked on again they face an error
• "You don’t have the required permission or task assignment to access this page."

SAP SuccessFactors Onboarding

1. Candidate entered rehire verification step prior to 15th Nov 2025
2. Step was actioned post 15th Nov 2025 (after 2H 2025 release)
3. Although step is actioned, Rehire Verification card remains on homepage
4. Error received when card is opened "You don’t have the required permission or task assignment to access this page."

Release Defect

Engineering team have performed a fix via script for all data centers, however, some instances may be outliers and are not updating with script directly.

If you still experience this issue and see stale rehire verification cards on your homepage (please refer to replication steps to identified is issue is the same), please raise a case with support and to handle with provisioning job itself.

Support please see internal memo.

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

KI2H2025, rehire verification, data review, employment profile selection, 2h 2025 release, candidates, rehire issue, task duplication, rehire task, onboarding tiles, release issue, twice, homepage, card , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , LOD-SF-OBX-RHM , Rehire Mechanism , LOD-SF-OBX-RCF , Rehire Candidate Flow , Problem