SAP Knowledge Base Article - Preview

3685065 - Unable to Access Data Entry Form in SAP Sustainability Control Tower due to Missing Roles

Symptom

  • Users are unable to navigate to the data entry form from "My Inbox" and the "Manage Data Collection Form" app in SAP Sustainability Control Tower. This issue prevents them from entering necessary data, directly impacting the data collection process.
  • Error message: "Sorry, we can't find this page, Not found".


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Environment

SAP Sustainability Control Tower

Product

SAP Sustainability Control Tower all versions

Keywords

Data entry form, SAP Sustainability Control Tower, My Inbox application, Manage Data Collection Instances application, Error message, Missing roles, Access issue, Configuration verification, Data Collection Workflow, Role assignment, ProcessAutomationParticipant, SUS_Data_Collection_Form_Viewer, Access resolution. , KBA , SUS-SCT , Sustainability Control Tower , Problem

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