3685262 - Service Entry Sheet (SES) cannot be entered by amount – only Quantity-Based entry supported in SAP S/4HANA Cloud

• Users attempt to record service receipts by entering specific monetary amounts.

• Adjusting quantity or percentage values does not produce the exact desired amount due to rounding or decimal limitations.

• The system automatically recalculates the amount based on quantity and unit price.

• Users expect a field or option to enter service receipt by amount directly.

• Partial service receipts show minor differences when compared to expected amounts.

SAP S/4HANA Cloud Public Edition

1. Create a service purchase order with a defined quantity and unit price.

2. Open the Service Entry Sheet application and reference the PO.

3. Attempt to enter a service receipt by specifying an amount instead of a quantity.

4. System requires entry of a quantity and recalculates the amount automatically.

5. Adjusting quantities or percentages leads to rounding differences and amounts not matching expected values.

Service Entry Sheets in SAP S/4HANA Cloud are quantity-driven documents.

• Service receipts must be entered by quantity, not by amount.
• System logic always calculates the amount using:
  Amount = Quantity × Unit Price
• The design is intentional to maintain consistency across procurement, service recording, and invoicing.

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