Symptom
When an Employee's phone number is sent via API in the format "49 123 4567", the system automatically adds the country code "+49," resulting in duplication (e.g., "+49 49 123 4567").
This behavior occurs even though the country is already maintained in the Employee record.
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Environment
SAP Sales and Service Cloud Version 2
Product
Keywords
duplicate country code, phone number duplication, employee record, sap service cloud version 2, C4C V2, API phone number format, country code duplication, +49, Germany phone number, employee API, phone number formatting, integration issue, communication channel issue, phone number parsing, S/4 data correction , KBA , CEC-CRM-EMP , Employee for SAP Sales/Service Cloud , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem
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