Symptom
- Error message appears when uploading a document in Maintain Onboarding & Offboarding Document Templates
- Error message: "ChangeSet index 1 - ???HCP upload error: Invalid form schema, form field name must begin with a letter (A-Z or a-z) or an underscore (_)???;File could not be uploaded to PFS".
- File could not be uploaded to PFS.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Maintain Onboarding and Offboarding Document Templates
- Click Add New Document Template
- Populate the fields
- Select the document
- Click Upload
- Receive error "ChangeSet index 1 - ???HCP upload error: Invalid form schema, form field name must begin with a letter (A-Z or a-z) or an underscore (_)???;File could not be uploaded to PFS"
Cause
- The placeholders on the PDF contain a blank space or a special character.
Resolution
- Edit the PDF using Adobe.
- Rename the placeholders in the PDF to ensure they contain no spaces or special characters.
- Save the updated PDF.
- Attempt to upload the document again into Maintain Onboarding and Offboarding Document Templates.
Keywords
e-signature, invalid form schema, placeholder error, document upload failure, PFS error, Adobe PDF, Offboarding Document Templates, HCP upload error, form field name, special characters, blank space, form field name must begin with a letter, HCP upload error, ChangeSet index 1, File could not be uploaded to PFS , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
Product
SAP SuccessFactors Onboarding 2505 ; SAP SuccessFactors Onboarding 2511
SAP Knowledge Base Article - Public