3685400 - Error: Email #EMAIL ID in conflict with Employee #WORKER ID/ User ID #CB USER

Symptom

While creating or updating a worker in SAP S/4HANA Cloud Public Edition via SOAP API, MDI or JB1, following error is encountered:

"Unable to process workforce person record.

Email #EMAIL ID of Employee #WORKER ID is not unique.

Email #EMAIL ID in conflict with Employee #WORKER ID/ User ID #CB USER."

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

SAP_1C, SAP_2C, Manage workforce, worker integration, soap api, jb1, mdi, ca-wfd-int , KBA , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , Problem

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