SAP Knowledge Base Article - Public

3685467 - Unable to identify document ownership after migration from Onboarding 1.0 to Onboarding - Onboarding

Symptom

  • Upon migrating documents from Onboarding 1.0 to Onboarding, it is not possible to determine the ownership of the documents.
  • When filtering by the user responsible for the document, no results appear.
  • The "Uploaded By" field displays the admin user instead of the actual document owner.
  • Users must open documents individually to identify the owner.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to "Manage Documents".
  2. Check the "Uploaded By" field; it displays the admin user instead of the actual owner.
  3. Open a document to verify that another user is the owner or has signed it.

Cause

This issue is caused by a known defect in the document migration process from Onboarding 1.0 to Onboarding, where documents are incorrectly saved under the admin user's name instead of the actual owner.

Resolution

Keywords

onboarding 1.0, onboarding 2.0, document, migration, ownership, manage, documents, sap, successfactors, onboarding, document, filtering, admin, user, patch, PTCH-48541, KI1H2025  , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Known Error

Product

SAP SuccessFactors Onboarding 2505