SAP Knowledge Base Article - Public

3686255 - Setting Up OpenText Integration - Existing SuccessFactors Documents are Not Migrated

Symptom

When enabling OpenText integration with SuccessFactors, existing documents are not migrated automatically, only new ones.

Environment

SAP SuccessFactors

Resolution

Once the integration is connected, all newly uploaded documents from SuccessFactors modules (such as Employee Central, Recruiting, and Onboarding) are stored in OpenText., however existing documents stored in SuccessFactors before enabling the integration aren’t automatically moved. These documents have to be migrated to OpenText.

For more details on how to migrate these documents, refer to Migrating Existing Attachments to OpenText in Provisioning.

Keywords

openText, OT, documents, existing, file, attachment, migrated, moved, transferred , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors Recruiting all versions