Symptom
- "Compliance assessment started for the candidate" does not have custom activities in Intelligent Services Center (ISC).
- The system does not allow configuring follow-up actions for the "Compliance Assessment Started" event.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Intelligent Services Center (ISC).
- Select the "Compliance Assessment Started" event.
- Attempt to configure a custom activity or follow-up action for this event.
- Observe that no option is available to configure a custom activity or follow-up action for this event.
Cause
Expected behavior
Resolution
- The "Compliance Assessment Started" event is not exposed for external integration in Intelligent Services Center (ISC).
- Due to this, the system does not allow configuring follow-up actions for this event.
- This behavior is part of the system's expected design.
See Also
Keywords
compliance assessment started, intelligent service center, isc, custom activities, follow-up actions, sap successfactors platform, external integration, event configuration, expected behavior, compliance 2.0, Onboarding , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
Product
SAP SuccessFactors Onboarding 2511
SAP Knowledge Base Article - Public