Symptom
- Error message "Cannot read properties of undefined (reading 'id')" would appear when adding Metric to Metric List in one specific story
Environment
- SAP Analytics Cloud 2025.21.6
Reproducing the Issue
- Log into SAC
- Open the problematic story
- Navigate to any chart in this story
- Click on the three dot graph button beside this line chart and choose "Add to Metric List"
- On the following "Select Member" panel, select any Account member, and click on Apply
- On the following "Add to Metric List" panel, click on Save directly
=> Observe that error message "
Cannot read properties of undefined (reading 'id')" would appear on the bottom of the story page
Cause
The issue is caused by a defect in the product.
Resolution
This issue has been addressed in version 2025.21.7.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, optimized, variable, ID, description, metric, metric report, list , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
SAP Knowledge Base Article - Public