SAP Knowledge Base Article - Preview

3686337 - SAC model data import job fails with correlation id randomly with different errors.

Symptom

  • error message: "STOPPED", "Refresh STOPPED.", "The job is not responsive any more. Please try again later. If the problem persists, please contact your system administrator."
  • Error code: "PLUGIN_ERROR", "ERROR_READ_QUERY_RESULT", "ERROR_RUNTIME_EXECUTION".


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Environment

  • SAP Analytics Cloud 2025.14.13 (Client)
  • SAP Analytics Cloud 2025.14.12 (Server)

Product

SAP Analytics Cloud all versions

Keywords

sac model data import, correlation id not found, data timeline error, plugin error, error_read_query_result, error_runtime_execution, truncated chunk exception, gateway timeout, refresh stopped, sac production, import data connections. , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

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