SAP Knowledge Base Article - Public

3686504 - Error from Manual Time Event validation rule not shown in Time Sheet UI

Symptom

The validation rule configured on the Manual Time Event object does not trigger an error in time sheet UI, even when the defined conditions are met. "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. A validation rule is assigned to the Manual Time Event object, intended to raise an error when certain conditions are met (for example, when the Comment field is left empty).
  2. Create a manual time event in the time sheet with an empty comment.
  3. The system does not display the expected error; the time event is created successfully.
  4. Review the rule trace: the error condition is triggered in the trace, but the error message is not reflected in the time sheet UI.

Cause

The option “Enable Workflow Process for manual creation or deletion of Time Events” in Configure Clock In Clock Out is not enabled. Without this setting enabled, the system does not display the validation error in the Time Sheet UI.

Resolution

  1. Navigate to configure clock in clock in admin center.
  2. Under the settings section, enable the checkbox “Enable Workflow Process for manual creation or deletion of Time Events”, then save the configuration.
  3. Re-test the validation rule in the Time Sheet UI. The error message now displays correctly.

Note: Enabling this workflow process for time events will not trigger any workflow for creation or deletion unless a workflow rule is explicitly assigned.

Keywords

sf, tms, ttr, CICO, manual time event, save rule, validation rule, workflow, configure object definition, clock in, clock out, configure clock in clock out, time event save rule , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions

Attachments

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