3686721 - Unified Data Model - Favicon image does not load on job details page - Recruiting Marketing - 2H2025

• The favicon image does not load on job postings, although it works correctly on the homepage.
• The issue was noticed shortly after the release for both Preview and production instances.
• The issue is particular for UDM enabled instances, and can be reproduced only on Chrome and Edge but not on Firefox.

SAP SuccessFactors Recruiting Marketing

1. Access the external career site.
2. Observe that the favicon image appears correctly on the homepage.
3. Navigate to job postings 
4. Notice that the favicon disappears and is replaced by a plain white rectangle.

This is a Known Issue.

The fix for this issue is planned to be deployed on 1H 2026 release.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs 

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

favicon, job details page, Chrome, UDM, image not loading, white rectangle, job postings issue, recruiting marketing, global styling, headers, footers, site settings, RMK-36889, KI2H2025, browser tab , KBA , LOD-SF-RMK-CSB-STY , Global Styling, Site Settings, Headers, Footers , Known Error