Symptom
- The favicon image does not load on job postings, although it works correctly on the homepage.
- The issue was noticed shortly after the release for both Preview and production instances.
- The issue is particular for UDM enabled instances, and can be reproduced only on Chrome and Edge but not on Firefox.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Access the external career site.
- Observe that the favicon image appears correctly on the homepage.
- Navigate to job postings or job requisitions.
- Notice that the favicon disappears and is replaced by a plain white rectangle.
Cause
The cause of the issue is currently under investigation.
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad
See Also
Refer to: SAP Note 2491215
Refer to: SAP Note 2361782
Keywords
favicon, job, postings, UDM, image, white, rectangle, requisition, homepage, loads, disappears. , KBA , LOD-SF-RMK-CSB-STY , Global Styling, Site Settings, Headers, Footers , Bug Filed
SAP Knowledge Base Article - Public