3686933 - How to Translate Utilities/Premise/Contract Account Objects in SAP Service Cloud V2

• You would like to translate UI terms related to Utilities, Premise, or Contract Account objects in SAP Service Cloud V2.
• For example, the term "Transfer" is incorrectly translated into German as "Übertragen", and you would like to update it to "Umzug".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP Service Cloud Version 2 1.0
• SAP Sales Cloud Version 2 1.0 
• Utilities Add-On

Consulting

• Step 1: Identify the Translation Variable in Use
  1. Open the Browser Developer Tools.
  2. Navigate to the Network tab.
  3. Filter by the appropriate object type. For a Premise Object, use "sap.crm.service.premiseService_de"
     
  4. In the response, locate the label you want to change. For example, if the translation "Übertragen" appears, look for the associated variable, such as: "lbl_transfer".
  5. Make note of this variable for the translation update.
• Step 2: Update the Translation
  1. Navigate to: Settings → Language Adaptation → Premise - sap.crm.premiseService
  2. Select the Target Language (e.g., German).
  3. Search for the label variable (e.g., lbl_transfer).
  4. Update the translation value from "Übertragen" to "Umzug".
     
  5. Save the changes.
  6. Restart SAP Service Cloud V2 and verify the update is reflected correctly in the UI.

Note:
These steps can be used to update other label translations in similar objects (e.g., Contract Account or Utilities), as long as the correct service path and label variable are identified in the network response.

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