3686977 - Account dimension filter error in API subscription after QRC4 update in SAP Analytics Cloud

• Account dimension filter is not working in API subscription.
• Error message displayed: "The accounts can't be loaded due to a technical error. Please contact your administrator."
• The issue is observed after the QRC4 upgrade.
• Other dimensions are functioning correctly without any issues.

SAP Analytics Cloud 2025.21.6

1. Open the model.
2. Navigate to the 'Data Management' tab.
3. Select API Subscriptions.
4. Click on '+' to create a new subscription chain.
5. Select Filter Dimensions, add a filter for Account.
6. Observe the error message: "The accounts can't be loaded due to a technical error."

The development team has identified the root cause, and is working on a fix.

The solution of this issue is currently under investigation. Please follow this KBA for updates.

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