SAP Knowledge Base Article - Public

3687169 - 'Manage in Planon' buttons are not visible in Contract and Lease Management Apps - SAP S/4HANA Cloud Public Edition

Symptom

  • The button to 'Manage .. in Planon' does not show in various Contract and Lease Management Apps, such as 'Manage Rentable Objects' or 'Manage Usable Objects'.
  • The issue persists despite completing configuration steps, including maintaining the communication arrangement for integration.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Example, but the issue can appear in several Contract and Lease Management Apps:

  1. Navigate to the "Manage Rentable Object" application in SAP S/4HANA Cloud Public Edition.
  2. Select a Rentable Object from the list.
  3. Check the "Related Apps" section for the "Manage .. in Planon" button.
  4. Observe that the button is not visible.

Cause

The required business catalog 'SAP_FIN_BC_RECM_EXT_PREM_PC' is not assigned to the user's role, which prevents the integration buttons from being displayed.

Resolution

  1. Validate that the prerequisite steps to enable Planon integration were successfully performed. Refer to 'See Also' section for Product Documentation.
  2. Validate that the business catalog 'SAP_FIN_BC_RECM_EXT_PREM_PC' is assigned to the user's role. By default, this catalog is included in business role 'SAP_BR_RE_SPECIALIST_LOCAT'.
  3. Ensure that a business role containing the necessary catalog item is linked to the user experiencing the issue.
  4. Retest the functionality by accessing the "Manage Rentable Object" application and verifying that the "Manage .. in Planon" button is visible.

See Also

Setting Up UI Integration for External Applications in SAP S/4HANA Cloud

Keywords

Planon integration, Manage in Planon, Manage Rentable Object, Manage Usable Object, SAP_FIN_BC_RECM_EXT_PREM_PC, SAP_BR_RE_SPECIALIST_LOCAT, UI integration, re-fx, contract and lease management , KBA , RE-FX-BD-2CL , Basic Data (Public Cloud ) , RE-FX-IP-2CL , Integration Platform (Public Cloud) , RE-FX-2CL , Flexible Real Estate Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions