3687246 - Attachment names are wiping out on custom background element when inserting new attachments - 2H 2025

• Post 2H 2025 release attachment names are wiping out from custom background elements when new attachments are inserted from the Employee Profile UI.
• After the upload and save are performed, the uploaded attachment's name and any existing attachment names disappear, and a "-" symbol is displayed instead.

SAP SuccessFactors HCM Suite

1. Navigate to any employee's profile
2. Look for the affected background element's card
3. Click on Edit, attach a document, and save the changes
4. Observe that the uploaded attachment's name is wiping out
   (if there were existing attachments, their names also disappear)

Product Engineering is investigating a solution.

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KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

attachments, attachment names, wipe out, missing, disappear, custom background element, document type ID. , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EP-BGD , Background Elements , Bug Filed