SAP Knowledge Base Article - Preview

3687293 - Single Sign-On Failed when launching Integration Directory or Enterprise Services Repository

Symptom

  • After a system update, upgrade, patch implementation, or configuration changes, observing 
    "Single Sign-On failed" error when launching ESR/ID
  • The issue may be isolated to a specific system, while other systems in the landscape operate as expected.
  • Error trace observed in JavaWebStart / OpenWebStart logs:
    com.sap.aii.utilxi.swing.framework.personalization.persist.MuffinResourcePersistor: No muffin found - probably this is the first run after a WebStart cache refresh or the first run at all.
    Thrown:
    java.io.FileNotFoundException: http:/<host>:<port>/dir/ibdirCLIENT_SIDE_AutoCompleteUser_preferences.xml
        at com.sun.jnlp.PersistenceServiceImpl.get(Unknown Source)
        at com.sap.aii.utilxi.swing.framework.personalization.persist.MuffinResourcePersistor.getMuffinInputStream(MuffinResourcePersistor.java:..)
    (..)

    com.sap.aii.ib.gui.login.SplashLoginFrame: login failed
    Thrown:
    com.sap.aii.ib.core.login.UserAuthenticationException: Single Sign-On failed
        at com.sap.aii.ib.clsif.login.EJBHomeFactory.handleAuthException(EJBHomeFactory.java:759)
    (..)
        at java.awt.EventDispatchThread.run(Unknown Source)
    Caused by: javax.naming.NoPermissionException: Exception during getInitialContext operation. Wrong security principal/credentials.
        at com.sap.engine.services.jndi.InitialContextFactoryImpl.handleUserProblem(InitialContextFactoryImpl.java:427)
    (..)
        at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:142)
        ... 
    Caused by: com.sap.engine.services.security.exceptions.BaseLoginException: Login failed.
        at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:144)
    (..)
        at com.sap.engine.services.cross.fca.MessageReader.run(MessageReader.java:55)


Read more...

Environment

  • SAP NetWeaver 7.5
  • SAP Process Integration/Orchestration 7.5

Product

SAP NetWeaver all versions

Keywords

single sign-on failed, ibdirCLIENT_SIDE_AutoCompleteUser_preferences.xml, java.io.FileNotFoundException, patch, update, upgrade, dependency, troubleshooting PI ESR logon issues, baseLoginException, login failed, wrong security principal/credentials , KBA , BC-XI-IBF-LGN , Login/Log off for ESR / IB , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.