3687298 - Unable to configure 10% credit back with multiple points in Loyalty actions in SAP Emarsys

• Users cannot configure an offer for loyalty program participants to provide 10% credit back as multiple points on purchases from a specific category.
• Event actions in automation lack the option to apply multiple points for the credit.
  
  

SAP Emarsys Customer Engagement

loyalty program configuration, loyalty rewards, points management, multiple points setup, automation actions, reward points system, loyalty category rewards, SAP Emarsys loyalty, credit back configuration, loyalty program points, points multiplication setup, loyalty automation process, loyalty trigger node, catalog promotion setup, reward type configuration , KBA , CEC-EMA-LOY , Loyalty , Problem