SAP Knowledge Base Article - Public

3687427 - XML is generated in the Purchase Order Output even when it is not selected.

Symptom

You have noticed that a XML has been generated and sent to your Supplier when making a change in a Purchase Order.

Environment

SAP Business ByDesign.

Reproducing the Issue

-A-

  1. You have maintained XML in your Supplier Master Data as per below:
  2. Select the work Center Supplier Base.
  3. Search for Supplier ABCD (ABCD is an example) and click Edit.
  4. Select the tab Communication and the sub-tab Collaboration.
  5. Under Business Document Settings , select the "Purchase Order".
  6. Under Output Channel Settings, maintain XML and click Enter & Save.

-B-

  1. Upon creating and ordering a new Purchase Order for one of these specific Suppliers, you can see in the document Output History that an XML has been generated and sent to your Supplier as expected.
  2. Now you decide to make a change in the ordered Purchase Order, but you decide to change the output method :
  3. Select the work center Purchase Request and Orders.
  4. Purchase Orders View.
  5. Search, Open and View All the Purchase Order your have previously ordered.
  6. Make a modification in the document so that a new output will be generated.
  7. Click "You Can Also" > "Edit Output Setting for Change PO".
  8. In the field Send By, replace "XML with "Do not Send" and click "Send Update".

From the document flow, no new output will be shown regarding this change in the Purchase Order; however, you can see from the work center Business Communication Monitoring that one XML has actually been sent your Supplier and wants to know why.

Cause

This is the expected system behavior.

Resolution

For changed documents (e.g., updated Purchase Orders), XML output may still trigger in parallel even if you switch to another channel like email or print.

This is standard system behavior in the current version of Business ByDesign.

Please note these supplier-specific settings override default output channel rules.

Keywords

XML; Supplier; Communication, Collaboration; Change Purchase Order , KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign 2508