Symptom
When going to Income Tax Declaration card in Latest People Profile the error "looks like something wen wrong" is faced with error code 500 internal server error.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Navigate to the employee profile
- Access the Job Data section
- Attempt to view the income tax declaration card
- Observe the 500 internal server error
Cause
There is an invalid date configured in the object "Time Bound for Income Tax Declarations", like January 32.
Keep in mind that February only have 29 days in leap years, so February 29 will only be valid in this year, but not the others.
Resolution
Review the object "Time Bound for Income Tax Declarations" and make sure that the dates added are valid.
See Also
Keywords
500 internal server error, income tax portlet, income tax declaration, Job Data, error message, TaxRegimeDeclaration, permissions, SAP SuccessFactors Employee Central, troubleshooting, resolution pending , KBA , LOD-SF-EC-TAX , Income Tax Declaration , Problem
SAP Knowledge Base Article - Public