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3687578 - API giving 404 error after upgrading to jdk 21 - SAP Commerce Cloud

Symptom

  • API URL returns a 404 error when accessed.
  • Error message: "HTTP Status 404 – Not Found".
  • Logs indicate the following:     
{"origin":"access-log","timeMillis":1764000857313,"thread":"hybrisHTTP18","contextMap":{"remoteHost":"10.244.5.55","remoteUser":null,"requestLine":"HEAD /authorizationserver/oauth/token HTTP/1.1","statusCode":404,"bytesSent":0,"processMillis":509358,"commitMillis":0,"connectionStatus":"+"}}


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Environment

  • SAP Commerce Cloud
  • JDK 21

Product

SAP Commerce Cloud 2211

Keywords

api 404 error, oauth extensions, jdk 21 upgrade, sap commerce cloud, api configuration, manifest file, oauth token, dynatrace logs, context path, extension misconfiguration, api troubleshooting. , KBA , CEC-SCC-PLA-PL , Platform , Problem

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