SAP Knowledge Base Article - Public

3687625 - Error changes to your data cannot be saved when editing employee profile information

Symptom

When updating EP information and clicking on save on UI, error "Changes to your data cannot be saved " pops up.

Environment

SAP SuccessFactors Employee Central

Cause

This is because there is inconsistency between EP data on UI and EP data in User Directory File downloaded via employee export.

Resolution

  • Download User Directory File downloaded via employee export
  • Find the user for which the error pops up
  • Compare the data on UI and in the file, and note that there is discrepancy
  • Correct the data in the file and reimport the file back into the system via basic import or employee import

Keywords

EP, employee profile, changes to your data cannot be saved, data cannot be updated, UDF, hr manager, username, incorrect data, edit failed, cannot update, cannot edit , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , How To

Product

SAP SuccessFactors HCM Core 2505 ; SAP SuccessFactors HCM Core 2511