3687783 - Documents are failing in transaction tracker with error: "Attachment 0.file has been detected as malicious file with Files in ZIP have the same CRC (cyclic redundancy check)"

Symptom

The PurchaseOrderExportRequest is failing in Managed Gateway for Spend & Network with the following error:

Attachment 0.file has been detected as malicious file with Files in ZIP have the same CRC (cyclic redundancy check).. Suggested Action : Virus has been detected in the received attachment.Please check the attachments sent as part of the request.ErrorCode:CIG-PLT-00626

Product

SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

po, attachment, virus, malicious, transaction tracker, failed , KBA , BNS-ARI-CI-BUY-PO , Managed Gateway for Procurement - Purchase Order , Problem

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