SAP Knowledge Base Article - Preview

3687865 - Unable to change lead account type from account to individual account and vice versa in SAP Sales Cloud version 2

Symptom

  • When changing the account of a lead, it cannot be changed from an account to an individual account and vice versa.
  • No individual customer is available when attempting to change the account in the lead.


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Environment

 SAP Sales Cloud version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

lead account type, account to individual account, individual customer unavailable, sap sales cloud version 2, lead account change issue, lead account type restriction, sap cloud lead account , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

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