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3687911 - Ambiguous Unique Keys Error During Inbound Data Load

Symptom

An intermittent error occurs during inbound data loads from CPI to SAP Commerce Cloud. The system fails to save entries for entityType: XXXXX and logs the following error:

"An error occurred while attempting to save entries for entityType: XXXX, with error message ambiguous unique keys {XXX=XXXX2Model (@1), code=XXXXXXX} for model XXXXX2EntryModel () - found 1 item(s) using the same keys".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • CPI/SCPI
  • SAP Commerce
  • SAP Commerce Cloud
  • SAP Commerce Cloud, integration extension pack

Product

SAP Commerce Cloud all versions ; SAP Commerce Cloud, integration extension pack all versions ; SAP Commerce all versions

Keywords

NonUniqueItemFoundException, ccv2, hybris , KBA , CEC-SCC-INT-IAPI , Integration APIs , Problem

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