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SAP Knowledge Base Article - PublicSymptom
Employee replication from Success factors to C4C does not have C4C business User ID in the incoming payload .
Environment
SAP Cloud For Customer
Cause
IdentityID field is missing in the incoming payload of service interface EmployeeCentralEmployeeReplicationIn in C4C
Resolution
Configure the CPI to send the field IdentityID which carries the business user ID to C4C under the service interface EmployeeCentralEmployeeReplicationIn
Keywords
identityID, CPI payload, SAP Cloud for Customer, user id display, Employee ID, middleware configuration, payload structure, user id discrepancy, C4S integration, CPI replication. , KBA , AP-RC-WSM , Web Service Message Monitoring View , Problem
Product
SAP Cloud for Customer core applications all versions
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