SAP Knowledge Base Article - Preview

3688057 - Error Deleting ServiceNow Item, Can Not Delete Record in LeanIX ServiceNow Integration

Symptom

When running a LeanIX → ServiceNow integration sync, deletion attempts fail and the following error appears:

“message": "error deleting ServiceNow item, table business_app >> Can not delete record xxxxxx in table business_app >> 400 - Bad Request (message=Failed to delete record with id=xxxxxx in table=business_app, detail=null)"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP LeanIX - ServiceNow Integration

Product

SAP LeanIX solutions 1.0

Keywords

deletion error, delete record, can delete , KBA , LIX-INT-SERVICENOW , LeanIX Integration servicenow , Problem

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