3688209 - Error Message "Unable to load the data. This can happen if not connected to the Internet, or if an underlying system or component is not available." when creating a new Control Credit - Brazil

Error occurs when creating a new Control Credit - Brazil.

• Error message: Unable to load the data. This can happen if not connected to the Internet, or if an underlying system or component is not available.

SAP S/4HANA Cloud Public Edition

1. Open the Control Credits - Brazil app.
2. Click on "Create".
3. Observe the error message: Unable to load the data. This can happen if not connected to the Internet, or if an underlying system or component is not available.

A possible cause of the error is an incorrect configuration in the Configure Asset Classes to Control Credits activity.

1. Review the settings under Configure Asset Classes to Control Credits activity.
   
   Refer to the SAP Help Portal for detailed instructions: Configure Asset Classes to Control Credits | SAP Help Portal.

control credits, Brazil, unable to load data, configure asset classes. , KBA , FI-LOC-FI-BR-CCS , PIS/COFINS Credit Control on Fixed Assets , Problem