3688244 - Add button missing in payment information portlet- Mobile app

• The "Add" button is not displayed in the Payment Information portlet on the SuccessFactors mobile app for employees who have not yet recorded payment information.
• The "Add" button is displayed normally when accessing the system via a URL on a PC.
• The issue occurs across all operating systems (iOS and Android) and in both environments (Test and Production).

1. Access SuccessFactors using the mobile app.
2. Navigate to Profile -> Personal Data.
3. In the Payment Information portlet, observe that the "Add" button is not displayed.

The edit functionality for the Payment Information portlet is not included in the current release.

For Pre-defined MDF Card:

The Add button missing situation is planned to be fixed in 2607 Mobile release. 

Kindly refer to Monthly Release Calendar of SAP SuccessFactors Mob... - SAP Community for the SF Mobile App Monthly Release Calendar:

2607

Regular Release

July 21, 2026

Pre-defined MDF Cards:

Precondition to support Add button in SF Mobile App : 

Only when customer enables the Latest People Profile with Option Enable the Latest Viewing, Editing, and History UI on Full Profile (With Non‑Configurable UI) Enabled , this feature will work: Impact of the Full Profile UI Configuration on MDF Card Behavior | SAP Help Portal

For more details of MDF Card in Mobile App with New People Profile, kindly refer to:

New People Profile Mobile Experience – Frequently ... - SAP Community

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SAP SuccessFactors Employee Central 2511 ; SAP SuccessFactors Employee Central 2605