3688432 - Latest People Profile - Compa ratio and Range Penetration display "undefined%" instead of blank ( - )

• In the Latest People Profile when "Use for Compa ratio Calculation" and "Use for Range Penetration " switches are turned to "NO", in pay component group -> Compa ratio and range penetration show as "Undefined%".
• The values show as blank ( - )  in the legacy people profile. 

SAP SuccessFactors Employee Profile

1. Navigate to Home > Employee file > Compensation Information.
2. Open the compensation portlet and observe the "Compa Ratio" and "Position In Range" fields displaying undefined%.
3. Compare with the legacy People Profile where it shows as ( - )

• The issue arises due to the behavior of switches "Use for Compa ratio Calculation" and "Use for Range Penetration" in the Latest People Profile. 
• When these switches are set to "NO," the fields display "undefined%" instead of blank ("-"), which differs from the behavior in the legacy People Profile.

The issue will be fixed in 1H 2026 release.

• Refer to: Calculation of Compa Ratio and Range Penetration | SAP Help Portal
• Refer to: KB Article 2289041 - FTE in Position Org Chart shows "undefined / undefined" - SAP for Me

KI2H2025, compa ratio, position in range, garbage values, latest people profile, legacy people profile, sap successfactors employee central, compensation information portlet, PPX, PP3, undefined%, blank fields, switches, use for compa ratio calculation, use for range penetration, ECT-265149 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error