3688529 - Why is Service Entry Sheet failing with "No active order with order ID: XXXXXXXXXXX "?

Symptom

Why is Service Entry Sheet (SES) failing in SAP Integration Suite, managed gateway for spend management and SAP Business Network with following error ?

BusinessNetwork response is :"Bad Request" and ErrorCode:"400" and ErrorResponse:"Error:No active order with order ID: 'XXXXXXXXXX' order date: 'XXXX-XX-XXTYY:YY:YY+yy:yy' was found Please contact support with the Error Reference Number: ANERR-xxxxxxxxxxxxxxxxxxxxxxxxxx for more details.. Suggested Action : Document failed in Business Network.ErrorCode:CIG-PLT-00644.Please review the Support Note 189049 (https://support.ariba.com/item/view/189049) for solution

Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

No active order with order ID, no active order, no active order with order ID order date, order date, CIG-PLT-00644, no active order with order ID order date was found, no active order with order ID was found , KBA , SBN-AN-TX-SS , Service Procurement/Service Sheet (O&G) , BNS-ARI-CI-AN-SES , Managed Gateway for Business Network - SES , Problem

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