3688583 - How to request technical support for issues with CDS Views in Advanced ATP Product Allocation (aATP)

• Relevant Process
  
  • Advanced ATP with Product Allocation Functionalities 
    
    
• Starting Point - Possible example case
  
  • SAP Product Allocation Functionality is enabled. 
  • Based on additional customer specific requirements, it was decided to create custom program logic (via enhancement), custom coding, or a custom app.
    
    
• Starting Point - Basis of customer specific solution attempt
  
  • Based on a review of available programs for package ATP_PAL, it was decided to create the customer specific attempt on the basis of CDS Views 
    
    
• Detected System Behavior
  
  • The behavior of the custom logic developed on the basis of the chosen CDS View does not behave as expected. 
  • The data determined and provided from the view appears incorrect.
    
    
• Open Question
  • How can technical support for issues with CDS Views in advanced ATP Product Allocation (aATP) be requested?

DISCLAIMER: Image/data in this KBA is from SAP internal systems, sample data, or demo systems of release S/4 HANA 2022. Any resemblance to real data is purely coincidental.  

• SAP S/4 Hana
• Advanced ATP
• Product Allocation (PAL)

Product Allocation,  advanced ATP, CDS view , View Browser, App ID F2170,  custom CDS view, Customer Influence  , KBA , CA-ATP-PAL , ATP: Product Allocation , CA-ATP , Available to Promise (ATP) , How To