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SAP Knowledge Base Article - PreviewSymptom
- Error message in logs: "Unable to get JAR resource [/WEB-INF/views/responsive/pages/layout/jakarta.tags.core]"
- Issue occurs after upgrading to JDK21 when accessing storefront.
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Environment
- SAP Commerce Cloud
Product
SAP Commerce Cloud all versions
Keywords
jdk21, sap commerce cloud, storefront access issue, jakarta tags core, tomcat configuration, jarsToSkip, jarsToScan, jakarta.servlet.jsp.jstl, upgrade instructions, error logs, responsive pages, platform module, cloud environment , KBA , CEC-SCC-PLA-PL , Platform , Problem
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