Symptom
For some reason a JDBC connection to your HANA database fails.
For example after entering password for SYSTEM user in SUM (Software Update Manager) SUM validates the password and fails with:
>>> HDB_VALIDATE_PASSWORD.LOG
SAPup> Starting subprocess with PID 5393 in phase 'SUMASK' at 20251108163951
ENV: DIR_LIBRARY=/usr/sap/AAA/SUM/abap/../jvm/jre/bin
ENV: LD_LIBRARY_PATH=/usr/sap/AAA/SUM/abap/../jvm/jre/bin:/usr/sap/AAA/SYS/exe/run:/usr/sap/AAA/SYS/exe/uc/linuxx86_64:/usr/sap/AAA/hdbclient
ENV: PATH=/usr/sap/AAA/SUM/abap/../jvm/jre/bin:/bin:/usr/bin:/sbin:/usr/sbin:/usr/local/bin:/usr/lib/mit/bin:/usr/sap/AAA/SYS/exe/uc/linuxx86_64:/usr/sap/AAA/SYS/exe/run:/usr/sap/AAA/home:/usr/sap/AAA/hdbclient
ENV: RSEC_SSFS_DATAPATH=/usr/sap/AAA/SYS/global/security/rsecssfs/data
ENV: RSEC_SSFS_KEYPATH=/usr/sap/AAA/SYS/global/security/rsecssfs/key
ENV: SAPSYSTEMNAME=AAA
ENV: dbms_type=HDB
*DBENV: dbs_hdb_schema=SAPHANADB
ENV: rsdb_ssfs_connect=0
*DBENV: (auth_shadow_upgrade)
PWD: /usr/sap/AAA/SUM/abap/tmp
EXECUTING /usr/sap/AAA/SUM/abap/../jvm/jre/bin/java -cp /usr/sap/AAA/SUM/abap/bin/com.sap.hdb.sl.lib.jar:/usr/sap/AAA/SUM/abap/bin/com.sap.hdb.core.jar com.sap.hdb.core.main.cmd.HdbCmdMain
HDB_CMD_CLAZZ_NAME=IS_CONNECT_POSSIBLE
DATABASE_SID=BBB
DATABASE_HOSTNAME=hana.srv.com
INSTANCE_NUMBER=00
READ_FROM_STDIN=TRUE
JDBC_PATH=/usr/sap/AAA/SUM/abap/bin
DATABASE_MODE=MULTIPLE
SYSTEMDB_PORT=30013
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.core.main.cmd.HdbCmdMain | Start new command section
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.core.main.cmd.HdbCmdMain | Version of com.sap.hdb.core.jar | Changelist: 216580 | Release: lmts_026_REL | API-Version: 00
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.core.main.cmd.HdbCmdMain | Version of com.sap.hdb.sl.lib.jar | Changelist: 217074 | Release: lmts_026_REL | API-Version: 35
class com.sap.hdb.sl.lib.utils.cmd.clazz.CmdClazzParameterFactory, parameters received. Start execution. Check HdbCmdOut.log and HdbStdout.txt for further information.
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.core.main.cmd.HdbCmdMain | Name of HdbCmdClazz: class com.sap.hdb.sl.lib.utils.cmd.clazz.IsConnectPossible
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.sl.lib.connection.sql.JdbcDriver | URI: file:/usr/sap/AAA/SUM/abap/bin/ngdbc.jar
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.sl.lib.connection.sql.JdbcConnection | Instance is a multiple-container system.
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.sl.lib.connection.sql.JdbcConnection | Start new connection with connect URL: jdbc:sap://hana.srv.com:30013/?databaseName=BBB connect user: SYSTEM
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.sl.lib.utils.cmd.clazz.IsConnectPossible | HDBSLLIB Exception: [INVALID_USER_PASSWORD] com.sap.db.jdbc.exceptions.SQLInvalidAuthorizationSpecExceptionSapDB: [10]: authentication failed
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.core.main.cmd.HdbCmdMain | End of HdbCmdClazz section: class com.sap.hdb.sl.lib.utils.cmd.clazz.IsConnectPossible
Sat Nov 08 16:39:51 GMT-03:00 2025 | com.sap.hdb.core.main.cmd.HdbCmdMain | *************************************************************
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
SAP HANA, platform edition
Keywords
jdbc, connection, ngdbc.jar, java , KBA , HAN-DB-CLI , SAP HANA Clients (JDBC, ODBC) , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview