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3688845 - Message error: Notification XML not found in postbox( W71/W72 )

Symptom

RCD job in FRUN is failing with this error below.

Job SAP_FRN_RCD_CHECK_UPDATES XXXXXXXX started
Step 001 started (program RCSU_AUTO_NOTIFY_AND_DWLD, variant , user ID FRN_BTC_RCD)
Job SAP_FRN_RCD_CHECK_UPDATES started
Step 1: Attempting to read the Notification XML from Post Box
Call to the postbox system. Method name: cl_csu_notification=>READ_FROM_POSTBOX
No authorization to read archive; contact system administrator
Notification XML not found in postbox( W71/W72 )
Job canceled


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Environment

SAP Focused Run 5.0

SAP Focused Run 4.0

Product

SAP Focused Run 4.0 ; SAP Focused Run 5.0 ; SAP S/4HANA foundation 2023

Keywords

SAP_FRN_RCD_CHECK_UPDATES, RCSU_AUTO_NOTIFY_AND_DWLD, ID FRN_BTC_RCD, READ_FROM_POSTBOX, No authorization to read archive, Notification, XML, not, found, W71, W72 , KBA , SV-FRN-INF-RCD , FRUN: Rapid Content Delivery , Problem

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