3688920 - Password synchronization issue between Recruiting and CDC - Recruiting Management

• Password synchronization issue observed between Recruiting and Customer Data Cloud (CDC).
• External candidates who create profiles on the external career site using Recruiting/RMK UX experience login issues when attempting to apply for a job. 
• The login screen via CDC does not recognize the password used during profile creation in Recruiting/RMK.
• Candidates are required to reset their password to log in again.

• SAP SuccessFactors Recruiting Management
• SAP Customer Data Cloud

1. Create an external candidate profile on the external career site using Recruiting/RMK UX.
2. Log out of the external career site.
3. Attempt to apply for a job while logged out.
4. Observe that the login screen via CDC does not recognize the password used during profile creation in Recruiting/RMK.

If CDC is disabled, candidate accounts created while CDC was active require a password reset to log in again.

This is an expected behavior. If CDC is disabled, any candidate accounts created while CDC was active will need to reset their password to log in again.

• 3622986 - FAQ - External Candidate Authentication Using SAP Customer Data Cloud - Recruiting Management - SAP for Me
• SAP Customer Data Cloud and External Candidate Authentication – FAQ

password synchronization, recruiting, customer data cloud, CDC, external candidate, login issue, password reset, Recruiting/RMK UX, external career site, authentication , KBA , LOD-SF-RCM-CAN-CDC , Customer Data Cloud Authentication , How To