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SAP Knowledge Base Article - PreviewSymptom
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ServiceNow records are updated on every LeanIX sync run, even when no real data changes occurred.
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Integration logs show repeated updates for the same records in each sync run.
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No visible change in the field value, but ServiceNow still records an update.
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Environment
SAP LeanIX - ServiceNow Integration
Product
SAP LeanIX solutions 1.0
Keywords
SAP LeanIX, DateTime field, daily update , KBA , LIX-INT-SERVICENOW , LeanIX Integration servicenow , Problem
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