SAP Knowledge Base Article - Preview

3689064 - Consent removed during full registration in sap Customer Data Cloud

Symptom

  • When a LITE user who has opted into the global marketing subscription registers for a FULL account and does not check the global marketing subscription box, the global marketing subscription is removed.


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Environment

Consent, RBA - Risk-Based Authentication

Product

SAP Customer Data Cloud all versions

Keywords

marketing consent, full registration, lite user, global marketing subscription, sap customer data cloud, consent management, preferences management, progressive profiling, unchecked subscription, accounts.register, marketing policy removal , KBA , CEC-PRO-PNS , Privacy & Safety (Consent, RBA - Risk-Based Authentication) , Problem

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