SAP Knowledge Base Article - Public

3689271 - "no permission to correct record for the selected user" when editing recurring deductions for future-dated hires - Onboarding

Symptom

  • An error occurs when editing recurring deductions for future-dated employees hired via ONB 2.0. The error message displayed is: "No permission to Correct Record for the Selected User."
  • The issue does not occur for future-dated hires added via "add new employee."
  • Permissions for both employee and external onboardee as targets have been verified.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Try to edit the recurring deduction record for a new future dated new hire
  2. Get the error "No permission to Correct Record for the Selected User".

Cause

Expected behavior

Resolution

As per system design, the action to edit recurring deductions for future-dated records is not supported for Onboarding users. During the permission check, Onboarding users are excluded from the Target Population Criteria, preventing this action from being applied. 

If you believe this feature/ability can improve the system, we always suggest our customers to refer the scenario and business case in the Influence Portal, where our Product Management team will be analyzing the requests. If it is successfully voted on and approved, it can be implemented in future product releases. Please refer to the following article for additional information.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 

Keywords

onboarding, recurring deductions, future-dated hire, permission error, no permission to correct record, target population, mph, edit recurring deduction error , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions