Symptom
The Sales Templates object is not found in the Business Object section of the page during adaptation configuration attempts.
Environment
C4C UI Framework
Reproducing the Issue
- Navigate to the Sales Templates work center.
- Enter Adaptation Mode.
- Select the relevant page.
- Assign the page layout.
- Attempt to locate the Sales Templates object in Business Object.
Cause
This is a technical limitation
Resolution
Currently Sales Templates BO is not supported for Page layout Configuration during adaptation.
Keywords
sales templates, adaptation mode, business object, filters, administrator role, configuration, C4C UI Framework, SAP Sales Cloud, user interface technology, AP-RC-UIF, SAP Cloud for Customer core applications , KBA , AP-RC-UIF , C4C UI Framework , Problem
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public