SAP Knowledge Base Article - Preview

3689381 - Home Screen is Blank after Login at SAP Sales Cloud and SAP Service Cloud Version 2

Symptom

You logged into the SAP Sales Cloud and SAP Service Cloud Version 2 tenant and faced an empty/blank screen as below:

Empty screen

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

empty screen, blank page, user without views , KBA , CEC-CRM-IAM , Identity and Access Management for SAP Sales/Service Cloud , How To

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