SAP Knowledge Base Article - Public

3689427 - Distribution Channels not translated

Symptom

In "Translate" option for Distribution Channels, not all Channels have the descriptions translated. For example, if selecting target language as German not all Channels will have a description translated to German. It is desired to know why.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Business Configuration > Overview.
  2. Search for Distribution Channel activity and open it.
  3. Click on Translate button.
  4. Select Target Language as, for example, DE - German.
  5. See only a few Distribution Channels have a description maintained in German, while the others don't.

Cause

If there is a translation in, for example German, for some Distribution Channels is because only those two Distribution Channels were translated by an user.

The "Translate" button is available for customers entering the desired translation for each Distribution Channel in the maintained languages. None of them will come already translated within the system.

 

Resolution

This is the system expected behavior.

Please maintain the desired translation for the other Distribution Channels in the desired languages.

Keywords

C4C, translate, Distribution Channel, languages, code, 01, 02, default, English, source language, target language, fine-tuning, fine tune,  , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer core applications all versions