3689454 - Objects not archived in the expected date

Symptom

The archiving was configured in SAP Cloud for Customer and even though there are objects that match the criteria, the objects were not archived in the expected archiving date. It is desired to know if it can be delays with the archiving date for the objects and why.

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

selected date, last changed on, retention period, tickets, sales orders, sales quotes, opportunities, leads, phone calls, appointments, e-mails, email, mail, visits, C4C, archiving, archived, archive, move2archive, ARCWB , KBA , LOD-CRM-ARC , C4C Archiving , LOD-CRM-OPP , Opportunity Management , LOD-CRM-SRP , Service Request Processing , Problem

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