SAP Knowledge Base Article - Preview

3689491 - It is not Possible to Create New Sales Contract

Symptom

It is not allowing to create new sales contract as + button within contract view is greyed out.


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Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2.
  • SAP Sales Cloud Version 2.
  • SAP Service Cloud Version 2. 

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Sales Contract, + button, Greyed Out, Q1 2026  , KBA , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , Problem

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